Last Updated: [10/01/2023]
Miami Glam Experience LLC (“we,” “our,” or “us”) is committed to providing excellent service to our customers. This Dispute Resolution and Arbitration Policy outlines the procedures for resolving disputes that may arise between you and us.
1. Dispute Resolution:
1.1. In the event of any dispute, claim, or controversy arising out of or relating to our services, this policy, or any breach thereof, we encourage you to first contact our customer support team to attempt to resolve the matter informally.
1.2. You may contact us at:
Miami Glam Experience LLC
Email: support@miamiglamexperience.com
2. Arbitration Agreement:
2.1. If an informal resolution cannot be reached within a reasonable timeframe or to your satisfaction, you and Miami Glam Experience LLC agree to resolve any disputes through binding arbitration rather than in court.
2.2. You and Miami Glam Experience LLC waive the right to pursue claims in court, including class action claims, unless applicable law prohibits such a waiver.
3. Arbitration Process:
3.1. Arbitration will be conducted in accordance with the rules of the American Arbitration Association (AAA) or any other mutually agreed-upon arbitration provider.
3.2. A single arbitrator will be appointed to conduct the arbitration. The arbitrator’s decision will be final and binding on both parties.
3.3. The arbitration proceedings will be held in Miami, Florida, unless otherwise agreed upon by both parties.
4. Governing Law:
4.1. This Dispute Resolution and Arbitration Policy is governed by the laws of the State of Florida, USA.
5. Contact Information:
5.1. If you have any questions or concerns about our Dispute Resolution and Arbitration Policy, please contact us at the address and contact information provided in section 1 above.